Fix: On the Samsung Galaxy S8 the “Caller ID is Not Working” error

S8 caller Id not working

Years ago when the Samsung Galaxy has hit one out of the park in regard to the Galaxy S9, on the hardware end of things. But the same can not be said about the software, on the whole, that Android 8.0 Oreo is still taking its time to get accustomed to the functioning of the Samsung Experience 9.0 UX. We will now fix Fix this issue: On the Samsung Galaxy S8, the Caller ID is not working error.

S8 caller Id not working

However, this becomes even more distinct/clear in regard to connectivity and calling features. Where un-controllable errors keep springing up left and right. so one such disruption is the “Caller ID has stopped” error. So that does not seem to go away on the Galaxy S9 for lots of users. As always, you are expecting Samsung to fix this problem with a software update. But in the meantime, you are also able to take matters into your own hands as well.


  1. Head to the Settings app.
  2. Drop-down to view the Apps section and open it.
  3. Click on the 3-dot menu button in the top right. Choose the ‘Show system apps‘ option.
  4. Drop-down and find the Caller ID option.
  5. Now click on Storage. Now, tap on the Clear Cache button. Also, click and Clear Data button.
  6. Press and hold the Power button to reboot your Galaxy S9 for good measure.

However, it has been reported that the “Caller ID has stopped” error probably pops up most of the time even after applying this fix. We suggest you follow the steps that are given above a few more times to view whether the issue has been resolved.

Although whether this fix does not work for you, so then the final solution probably be to do a factory reset on your Galaxy S9. By doing a factory reset will remove all of your user data and settings. Confirm that you have to create a backup first.

  1. Head to the Settings app.
  2. Then find and click the General Management option.
  3. Click the Reset button.
  4. Now you have to choose the Factory data reset option.
  5. Also, read the Warning!
  6. Here you have to drop-down and click on the RESET button. Similarly, when you are ready to reset (after taking a proper backup).
  7. You probably have to enter your Samsung account credentials to go ahead with the method.

That’s all!

Must Read This Article: How Do I Show My Caller ID on iPhone

Galaxy S8 the “Caller ID is Not Working” error-Conclusion

Moreover, the device will now reset to the factory settings. Similarly, this will most likely fix the “Caller ID has stopped” error on your Galaxy S9 for the best. So you have to make sure to let us know which of the above-mentioned method help you get rid of the issue.

We also hope that you will like this article the most. In case of queries, you can ask us in the comments below.

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