How To Troubleshoot Snap Camera Not Working

Are you looking for a fix to troubleshoot Snap Camera not working? Snap Camera is the best way to add filters to your video calls or live streams. Snap Camera brings all the top-rated Snapchat filters that are now available in the market today right to your PC. The software supports both Mac or Windows and comes with easy installation programs.

Snap Camera also works after taking the virtual feed from your webcam and overlaying it with filters. This enables the filters to work with all video calling or streaming services like Microsoft Teams, Twitch, Hangouts, Skype, or Zoom.

If you are facing any issue getting Snap Camera working on your PC then we have the best guide for you. Let’s get begin.

Working Of Snap Camera

If you want to use Snap Camera, then you must know how it works. It doesn’t have the hardware of its own but uses your computer webcam to create a virtual webcam using augmented effects. The software also acts as a bridge between your video calling software or physical webcam.

If you have various webcams connected to your PC. Then you can choose the webcam you like Snap Camera to use after selecting your option from the ‘Choose Your Camera’ dropdown.

If you want to use Snap Camera as the input, then choose it as an option from your webcams list to make use of augmented video in the required video calling app.

How To Troubleshoot Snap Camera Not Working

How To Restart Video Call Software After Installing It:

Restart Video Call Software

When the video calling software won’t be able to detect Snap Camera as the input. Then you must try to restart it and try again. If you want to make sure Snap Camera works, you should not only exit the video call app but also exit it.

On Windows, you can close the video calling software after locating the app in the Task Manager, right-tapping it, and choosing End task. On Mac, head over to the software and press ‘Command + Q‘ on the keyboard.

In case if you’re using the web browser to log in to your video calling service, then close the browser on your Mac or Windows device.

Also See: How to Disable Snapchat Typing Notification

Wipe Snap Camera’s Cache & App Use:

Like mobiles, services, or apps also takes up some amount of space through the cache. If your app is taking too much of your cache memory, it probably not function properly. Also, it’s necessary that you adjust the cache size Snap Camera uses and also wipe history.

You can do so after tapping the Settings icon located on the top right corner of Snap Camera and moving over to Cache & App Use > View. For here you can also configure the cache size that Snap Camera can take up on your storage and also wipe history to wipe Favorite Lenses, Lens History, Third-party Integrations, and Cache.

Force Restart Snap Camera

You can also manually quit the Snap Camera app first and then again start it to resolve the issue you are facing. Here’s how to do this on Windows and Mac.

For Windows users
  • Hit the ctrl+alt+del combination on your computer. Then choose ‘Task Manager’ on the other screen.
  • When you open the task manager, move down until you find Snap Camera. Simply tap on it to choose the app. Then press the S key to move between programs whose names begin with S. If you eventually land on the Snap Camera app in the list. You might want to tap on ‘More details’ first to get the list of all background processes or apps.
  • Simply right-tap on Snap Camera.exe and then choose the ‘End Task’ option.
  • Then launch the concerned app again from the desktop or the start menu. However, Snap Camera should now display up as a webcam input option in your app.
For Mac users
  • Find the executing app in your dock and right-tap on the icon.
  • Then choose ‘Quit’ from the sub-menu that appears after tapping the app name located at the menu bar.
    • Note: You can also tap on the app to make it the active window on your display and then press ‘Command + Q’ together.
  • Relaunch the app from ‘Launchpad’. Now Snap Camera displaying up as a webcam input option in the concerned app.

System Meets Necessary Requirements


Simply downloading or installing the Snap Camera onto your computer isn’t sufficient to initiate using it. There’s a possibility that your computer might not compatible with it. Snapchat has mentioned that your Snap Camera working perfectly if your computer needs to execute Windows 10 (64 bit) or MacOS 10.11 or later.

If we talk about hardware, Snap Camera want to meet the following criteria as system requirements:

  • Intel Core i3 2.5Ghz or AMD Phenom II 2.6Ghz
  • 4 GB RAM
  • Intel HD Graphics 4000 / Nvidia GeForce 710 / AMD Radeon HD 6450
  • 1280×768 or higher screen resolution

If you like to check your PC requirements on Windows. Then head over to Settings and then move to System > About > Device specifications. On Mac, tap the Apple icon located at the top left and then move to ‘About This Mac’.

Also See: How to Add Frame to Picture Android

Make Sure That Snap Camera Has Right To Use Your Webcam

Modern OS like their smartphone counterparts has also gained security or privacy controls. Just like granting them on Android or iOS, both Mac PCs or Windows come with permission controls to access your webcam. If you like that your Snap Camera works on your PC, then turn on access to your camera so that it can change the input of your camera and modify it according to your requirement.

You can also turn on camera access on your computer after following these steps:

  • On Mac: Tap the ‘System Preferences’ icon on your Mac. Then move to Security & privacy > Privacy > Camera, and make the box adjacent to Snap Camera.
  • On Windows: Hit the ‘Windows Key + I’ shortcut. Then move to Privacy > Camera, switch ON the toggles adjacent to ‘Allow apps to access your Camera’ and ‘Snap Camera’.

Make Sure Webcam Is Enable & Working

Webcam-Snap Camera Not Working

If Snap Camera stops working on your computer, then make sure your webcam is connected (if you’re using a desktop PC) and that is it enabled. You can also check whether the webcam is working after opening your default webcam app or trying it out on another video calling software that’s installed on your computer such as Skype, Zoom, Microsoft Teams, etc.

If the secondary video calling software can easily detect your webcam and output video from it. You can then try to switch its default camera from the physical webcam to the Snap Camera. This will show you the two results. Snap Camera is working, it means your primary video calling software stops functioning properly your webcam is working correctly but there’s an issue in Snap Camera software.

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Ensure You Have Chosen Snap Camera As Your Camera In Software:

Well, Snap Camera creates a virtual webcam on your PC. Also, it selected the new input source in your video calling software. During configuring your video calling app, choose Snap Camera from the camera input section rather than your default webcam.

Only after you choose Snap Camera as your default webcam. Then you can easily utilize the augmented video and Lenses features on your video call.

Select The Right Webcam:

You need to choose the right Snap Camera as your default camera source in your video calling app. But you can’t be able to view the magic created by it if you haven’t selected the right webcam in the Snap Camera app. If you have various cameras or webcams attached to your PC, then you will have to choose the right webcam as your default video source in Snap Camera.

You can choose or modify webcam sources in the Snap Camera after moving into the app’s Settings screen. As you can do after tapping on the cogwheel icon located in the top right corner of the Snap Camera. From the Settings screen, tap on the drop-down ‘Choose Your Camera’ and choose the right webcam that you like to use for Snap Camera. Keep in mind that this webcam is functioning properly.

Make Sure Video Is Turned On

Keep in mind that your video is turned on during meetings or when calling your friends. Certainly, your call might get connected via audio but to turn on the video, you will need to dial a video call or turn on your webcam during an ongoing call.

Modify Camera Resolution

Camera Resolution-Snap Camera Not Working

Certainly, the webcam video feed can’t work with a video calling software just because the latter can’t support the camera’s video output resolution. Also, if your webcam only compatible with 720p, you might still get other resolution choices in the Snap Camera.

You can thus try to modify the video resolution in Snap Camera after moving to the Settings screen which you can do after tapping on the cogwheel icon located in the top right corner of Snap Camera. From the Settings screen, tap on the drop-down menu under ‘Choose Camera resolution’ and choose the frame rate or video resolution that you like to set for Snap Camera.

Note: The ability to modify camera resolution is only available on Windows.

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Turn On Keyboard Hotkeys:

Like any app on your PC, Snap Camera works with the shortcuts of the keyboard and you can also change and set which keys trigger the other operations in the app. Once turned on, you can simply ON and OFF the Snap Camera Lens at any time, in the middle of a meeting.

To turn on Trigger Hotkeys for Turn Lens On / Off, you want to tap on the cogwheel icon located on the top right corner of Snap Camera. You can then move to the ‘Turn Lens On / Off’ section under ‘Hotkeys’ from the Settings screen. Inside this section, tap on the ‘Add Hotkey’ button located on the right-hand side, input the hotkey shortcut you like to set, and choose ‘Save’.

Now you can easily switch on the Snap Camera Lens whenever you want and disable it after hitting keys on your keyboard. Try turning on or off the trigger to check if Snap Camera is working.

Try Other Lenses:

Snap Camera offers lots of Lenses at hand that you can easily switch and apply from and all these lenses are amazing and unique on their own and offer various effects on your background or face. If any of these lenses do not work for you, then try or apply different Lenses from many other categories to view if they work on your PC.

You can also select from any of the lenses available on the Snap Camera home screen and apply them by tapping on them.

Make Sure VPN Is Turned Off On Your PC

VPN Is Turned Off

Many of us might be using VPN services on your PC to browse the internet securely. But in case you don’t know, Snap Camera, such as Snapchat, doesn’t work well when VPN is turned on. It can’t load a Lens on Snap Camera, the software wants to connect to the network to download the Lens from Snapchat’s servers. However, it won’t connect to the servers with VPN enabled.

So all you need to do is to switch OFF the VPN service that you use on your PC.

Erase Official Signature From Your Video Calling Software

In case, if Snap Camera only stops working after the new update. Then you must consider unsigning the new variant of Zoom or the video calling app. That you use and then turn on Snap Camera on it. You can do so after following the instructions below:

  • Update your video calling app or Zoom app that you use to the new variant on Mac after opening the app. Then move to the Menu bar > App name > Check for updates, and then updating the application to the new variant. After downloading the update, force-close the zoom app.
  • Then download or install the Xcode tool on your Mac after opening Terminal and inputting the following command and pressing the Enter key:
    • Xcode-select --install
  • Wait a while until Xcode is installed on your PC and then move on to the other step.
  • You can now move further to unsign the video calling software after input the following command. Then press the Enter key:
    • sudo codesign –remove-signature /Applications/<app name> For instance, If you’re using Zoom, then use the command – sudo codesign –remove-signature /Applications/ OR
    • Enter the command “sudo codesign –remove-signature” Then drag the video calling app from the app folder to the Terminal window
  • Now you can open the video calling app and turn on Snap Camera as your default camera option. That’s all!

Find & Install An Older Variant Of Snap Camera

If reinstalling Snap Camera doesn’t fix the issue, then you can try to install an older variant of the app on your computer from the Snap Camera download page. Certainly, the software’s new updates could break some of its compatibility or functionality with other services or apps. While installing an earlier model of Snap Camera is not advisable because of the security concerns. It might be your best option to get it working on your PC.

Exit & Reopen Your Video Calling App

When Snap Camera is reinstalled on your PC. Then you want to close the concerned app (Skype, Zoom, Microsoft Teams, etc.) where you like to use Snap Camera filters, and then initiate it again.

Also, you want to restart any browser where you probably want the Snap Camera filters to show up. You’ll also want to download or install the filters again.

Reinstall Webcam Driver

If you want that your webcam starts working efficiently, your system wants to understand how your webcam works. So for this purpose, we prefer a webcam driver. They allowing communication between your PC or webcam. If Snap Camera stops working, you can try to reinstall your webcam driver to get it up and executing again.

You can also receive details about your webcam driver after opening the Control Panel on your computer and moving over to Hardware > Sound > Device Manager > Imaging Devices > Webcam. Simply the name of your webcam, look for the web for drivers, install/download the latest driver for your webcam.


I hope this guide helped you easily fix Snap Camera not working issue on your PC. What are your views about it? Let us know your thoughts, suggestions, and views in the comments section below.

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