Solutions: If Ring App Not Working On Android

ring app not working on android

In this article, you will come to know about the solutions if the ring app not working on android. Ring app is a security based app. Also, the concept of Ring was intriguing and it will definitely get a lot of attention. A lot of people get attentive when it is launch. In the last few updates the negatives have rolled in then the users are dogpiling on the company. They also improve their app before they pull out and switch over. This is for a company that boasts of its live video streaming capabilities. So that there is an app that you should be impeccable. Then that is just not what some of the users are getting

What is a Ring App?

ring app not working on android

This app is developed by the retail giant, Amazon. The Ring app is an integrated system of security that revolves around an IP camera. It can detect the motion of the software and a smartphone. Thus, the Ring requires users to install their hardware. The Ring doorbell, Security cameras and link it to their smartphones using the internet.

This Ring App doorbell is particular so that it can put the company on the map. In this, they can integrate the motion detection software into it. Then the doorbell alerts users on their smartphone/tablet if someone arrives at their door. This can be done even before they ring the bell. Due to this, users can answer the door right from their phones. The users can answer by speaking through the speaker embedded in the doorbell.

Common issues If Ring App Not Working On Android.

The Ring hardware device is complemented by its app. So, that it must install on the smartphone/tablet. By using this app can acts as a control system for all its functions. Although, with all the recent updates the app seems to have gone from bad to worse.

Now, the users have taken their complaints to the app store. So that it can be flooded with irate comments about the app’s functionality. There are some of the most recurring problems along with possible solutions to the Ring app.

Reason and Solution if Ring App Not Working On Android:

1. If the Ring app not Working on android or loading/crashes:

This is one of the most consistent problems with the apps. So, that seems to be with its loading time. There are several users that have complained about it. Now the app crashes on startup. The other similar problem is that they can sign-in a loop. In this case, if the user inputs their username and password, then the app crashes and restart it.

Possible solutions to the issue:

  • To Clear the cache: You can also search for the app in the settings of the phone. When you select and scroll down to the bottom. Then you can find the Clear cache button. Now click this as well as the Clear data button right next to it. After that relaunch the app.
  • You can also try uninstalling and reinstalling the application. Many of the users found this to help fix the problem.

2. Cannot Sign in If the Ring app not Working on android:

Many of the users can find it difficult to sign in to the app in order to access their accounts. It can be accompanied by the error message An error occurred trying to perform this operation Try again. This has one of the possible reasons. So that it can also seem to be a VPN then that is routing the requests into black holes.

Possible solutions to the issue:

  • In this case, if the ad blocker is being used. Then you can create an exception for the app.
  • Now the VPN is being used and you can create an exclusion or temporary disability. Now, this can be done before signing in. Also, this has only needed to be done when you need to sign in to the app. Its username and password are not every time you can launch the app.

3. The Login certificate failure:

In this certificate, the error causes the login screen of the app to flash constantly. Then without allowing this user to input their credentials. Now the issue also seems to be caused and it can be expired by the SSL certificate. The ring has addressed the problem also the most of the users have concluded that the problem has been fixed.

Possible solutions to the issue

  • From this issue, it has been fixed by the company. Then the problem is that it could be in the native app on your phone. Now Try and uninstalling and reinstalling the app.
  • Then you can check that the app is up to date. It also knows that it does not have any updates pending.
  • Now Restart the phone.

4. The Alert tones missing:

If the users believe that they are missing notifications from the app. Then they may not be completely right. This can turn out and the app may not have all the required alert tones. It is in place for its notifications. Now this means that even if a notification comes through. Then the alert tone does not sound.

Possible solutions to the issue:

  • You have to search for the My files folder on your phone. Then you may use a File Explorer app or the inbuilt app. Also, you can locate the files on the internal memory of the device.
  • Now scroll down to the Ringtones folder and then click on it. In the next step, Go to the Ring option. Click on the Audio. After that click on the Ring_app_alert_tones.
  • Then you have to select all the tones in the folder and then click on the Copy. You have to go back to the main Internal memory. Tap on the Notifications. Move it and paste the copied files into this folder.
  • After that relaunch the Ring app and go to App alert tones > Sound. It should be able to see all the alert tones listed over there.

5. In the Delayed/no notifications:

Now it remains one of the most persistent problems. You can even use it after fresh updates to the app. The users receive notifications minutes and sometimes even hours. It is when the incident has happened. Also, this defeat is the purpose of the product and users are understandably annoyed.

Possible solutions to the issue:

  • You just have to make sure that alerts are allowed and not silence for the applications. Then go to the  Applications. Now click on the Ring and toggle notifications ON.
  • After that Disable the power saving mode on your device. That process sometimes kills background apps and prevents them from sending notifications to them.

The important thing is that the onePlus is aware of this recurring problem for its users and is working on a fix.

6. The Live View Not Working App:

So, One of the big selling points for the Ring Doorbell is that it has the ability to view in real-time. This process is happening around your house. But most of the users have reported encountering an issue with the same.

Possible solutions to the issue:

  • In case, if your router is broadcasting on both 2.5 GHz. Then this is as well as 5 GHz you have to make sure that the Wi-fi Network Name is different for both of them.
  • You have to change your router encryption to WPA (not WPA 2). By the Ring Doorbell, it does not support WPA2 or higher encryption.
  • If you are using the Live View it requires significantly higher Wi-Fi speeds. You can also check that whether someone is dominating up the bandwidth.

7. The Motion zone not working on the app:

The ring app allows the users to set the zones in which the camera will detect motion. The settings of the motion zones can prevent the camera to trigger it. This can be with the passing traffic. Although, these zones do not seem to be very restrictive. But in the users are complaining so that their devices can easily trigger by events. So, they occur far out of the zone.

Possible solutions to the issue:

  • You just have to check the level of the Smart alert setting on the app. In this case, if there is too much motion that can detect by it. Then try reducing it to Light.
  • Now Reset the motion zone, and then click on the Save.
  • Then go to Motion Settings. Tap to the Motion Zones, reduce the Motion Sensitivity slider to People Only.

8. IF Event History won’t play:

Now if the Event History panel in the Ring app allows users to view past recordings. Then there are some of the users that are encountering it. And the playback issues with old saved videos. Also, this issue is addressed by the Ring app.

Possible solutions to the issue:

  • You have to uninstall the application then restart the phone. You can also reinstall the Ring app from the Play Store.
  • Then make sure that the Ring app and the mobile device are updated to the latest version.

By using the Ring app it has a well-built device with everyday functionality. So, we can hope that the app can match up to the product.

Related articles: How Do I Send MMS Over WiFi – Tutorial

Conclusion:

Along, with the concept of Ring was intriguing and it will definitely get a lot of attention. A lot of people get attentive when it is launch. In the last few updates the negatives have rolled in then the users are dogpiling on the company. They also improve their app before they pull out and switch over. This is for a company that boasts of its live video streaming capabilities.

Hope you liked this article! If you still have a problem with the Ring app let us know in the comment section.

 

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