What Do I Do If My DVD Drive is Not Showing

This really might make you feel old, but CD or DVD drives are now considered legacy hardware actually. As Windows 10 continues to modernize the operating system, support for this older hardware technology because optical drives are becoming increasingly spotty. This is unfortunate as many users still rely on CDs and DVDs. In fact, you might even want to use a DVD drive to install Windows 10 on your computer. We are going to discuss What Do I Do If My DVD Drive is Not Showing.

One of the most common complaints that I have encountered among users is the loss of their DVD or CD drive after upgrading it as well. This can also be a result of a combination of factors: corrupt driver, out of date firmware, or a factory defect too. Before you guys throw out your DVD drive and get a new one, here is a look at some of the troubleshooting steps that you can try to get it working again.

What actually Causes This Issue

If your Windows 10 computer includes a CD or DVD drive, then there are many issues that you can cause it to stop working or appear in order to stop working. These basically include:

  • Bad disc. Most of the time it’s not the drive, however, the disc. Try a different disc and then see what happens.
  • The wrong type of disc. If you guys have a CD-only drive and insert a DVD disc, it won’t really work. Likewise, if you guys try to play or record a Blu-ray disc in a regular DVD drive, that won’t actually work either.
  • You guys do not have the right playback software installed. Believe it or not, Windows 10 does not come along with a DVD player program installed. So, that if you are trying to play a DVD movie on your Windows 10 PC, it simply won’t work, at least not right out of the box. You will need to download and install a DVD playback app actually. You can also find many good ones in the Microsoft Store online.

Then

  • It can be a faulty Windows update. The regular Windows updates that Microsoft forces on your system can most of the time cause unexpected problems. If your CD/DVD drive stops working immediately after a Windows update, then you may want to try uninstalling the update actually. (Open the Settings window and choose Update & Security > Windows Update > View Update History >, Uninstall Updates.)
  • It can be caused when you install another app. Likewise, installing new software on your computer can most of the time cause conflicts along with existing hardware and software. If your CD or DVD drive stops working immediately that follows the installation of a new software program. Then try to uninstall that new program and see what actually happens. (Open the Settings window and choose Apps > Apps & Features, then select the app and tap on Uninstall.)

What Do I Do If My DVD Drive is Not Showing

Use Windows Update to Fix Windows 10 DVD Drive Issues

It’s not unusual for your optical drive to work just fine in a previous version of Windows or Windows 10 as well. Then the minute when you upgrade to a new version, it actually stops working.  The first thing that you can do is check Windows Update then install the latest drivers if there are any. Such as, Microsoft released updates for the Windows 10 Anniversary Update and version 1511 that resolved problems along with optical drives.  In this case, the cause of the problem was also the solution as well.

Tap on Start Settings Update & security. Make sure that your system is up to date and there are also no hardware driver updates that you have to install.

Reinstall or Update Driver in Device Manager

Boot to the Windows 10 desktop, then open Device Manager through tapping Windows key + X and then clicking Device Manager. You have to expand DVD or CD-ROM drives, right-click the optical drive listed, then tap on Uninstall. Exit Device Manager then restarts your computer. Windows 10 will detect the drive then reinstall it again. You guys can also use the option in order to Update Driver Software from within Device Manager.

Well, another option that you can try that I notice this works for many users that involves removing and reinstalling the IDE/ATAPI drivers actually. Open the Device Manager again, press the View menu then tap on Show hidden devices. Expand IDE/ATAPI Controllers then uninstall each one of the following:

  • ATA Channel 0
  • ATA Channel 1
  • Standard Dual Channel PCI IDE Controller

Well, there might be multiple entries listed for ATA Channel 0, 1, and PCI IDE Controller. You have to uninstall all of them then restart your computer. Windows 10 will then detect the drive then reinstall it again.

Remove Virtual Drive Software

Virtual drive software, which is basically used to mount disc images (ISOs) can most of the time cause conflict with physical optical drives. If you guys have utilities for example Daemon Tools, PowerISO, ISO Recorder, or similar software installed, delete them. Tap on Windows key + x  and select Programs and Features. Highlight the program and tap on Uninstall.

what do i do if my dvd drive is not showing

Check Your BIOS or UEFI Settings and Update Chipset Firmware

If your CD/DVD drive is not detected by Windows, you have to make sure the drive is working and recognized in your computer’s firmware. Check out our article for instructions on how you can load your BIOS or UEFI firmware interface. If you see your optical drive listed in the BIOS, that’s actually a really good sign.

If you do not see your CD/DVD drive in the BIOS/UEFI, then something is definitely awry actually.

Well, depending on the age of your system, there is a possibility your chipset drivers for your motherboard might be out of date actually. You have to check the manufacturer’s website for your computer and then browse the downloads section for your specific model. Well installing the latest chipset driver may resolve the issue with your optical drive not working properly or not being recognized in Windows actually.

You guys should also check if there are any BIOS or firmware updates for your system because these can improve Windows 10 compatibility along with older hardware.

Edit Windows Registry in order to Fix CD Drive Issues in Windows 10

If, in case the problem persists after exhausting these troubleshooting steps. Then you guys can move on to making changes to the Windows 10 registry, that might restore functionality. Before carrying out any of these steps, you have to make sure you back up your registry and then create a system restore point just in case.

Tap on Windows key + x then press Command Prompt (Admin).

Enter the following command at the prompt, tap Enter, then exit the command prompt then restart your computer.

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

Well, corrupt registry entries have also been known to cause problems along with hardware like optical drives. Removing these corrupt entries just might fix the problem actually.

Steps

  • Tap on Start, and type: Regedit
  • Right-click Regedit then press Run as administrator
  • Then navigate to the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  • In the right pane, you have to click UpperFilters
  • From the Edit menu, press Delete then tap Yes in order to confirm changes.
  • You have to repeat the same steps for LowerFilters.
  • If you guys do not see an entry for LowerFilters, then exit the registry then restart your computer.

what do i do if my dvd drive is not showing

Playing DVD Movies in Windows 10

Windows 10 does not include native DVD Playback actually, and neither does it support Blu-ray media. If you want to do this in Windows 10, then you have to install compatible software that basically supports your optical drive. Microsoft gives a universal DVD playback app to purchase from the Windows Store. If you do not want to purchase software, then you guys can check the manufacturer’s website. In order to find out if they have supported software, you can also use it to view your media. Third-party software like VLC Player might work with your media, and it is absolutely free too.

Conclusion

Alright, folks, I hope you like this article and understand now. If you have any issues and queries related to it, just comment down and let us know.

Keep Smiling!

Also See: Is RuntimeBroker.exe Is Harmful?

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